Getaway Guy (operated by Gray Owl Group LLC) respects your privacy. This policy explains what we collect when you use our site or request transportation, and how we use it.
Information we collect
- Contact details you provide: name, email, phone.
- Trip details: pickup/dropoff locations, dates and times, passenger count, and flight information for airport trips.
- Payment information: processed securely by our payment processor (Stripe). We do not store your full card number.
- Basic site analytics: we use privacy-first, cookieless analytics to understand site usage. We do not use advertising trackers.
How we use it
- To prepare quotes, arrange and manage your trip, and communicate with you about it.
- To process payment for booked trips.
- To improve our service.
- We do not sell or rent your personal information.
Who we share it with
- Service providers that help us operate: our payment processor (Stripe) and our email-delivery provider (Postmark). They handle your information only to perform their service.
- As required by law (e.g., valid legal process).
- No one else.
Data retention
- We keep your information only as long as needed to provide the service and to meet legal, tax, and accounting requirements.
Your choices
- You can ask us to access, correct, or delete your personal information by contacting us (below).
Security
- We use reasonable measures to protect your information. Payment data is handled by a PCI-compliant processor.
Contact
Changes
- We may update this policy; the version in effect at the time applies.